Support
Memorandai is built and maintained by one person, and support comes straight from that same person — no ticket queue, no outsourced help desk. Email is the fastest way to reach me, and I read every message.
Contact
Email: [email protected]
I aim to reply within two business days. To help me help you faster, please include:
- Which app you're using — Memorandai (desktop) or Memorandai Go (iPhone)
- Your app version — desktop: Settings → About; mobile: Home → the "i" (About)
- Your operating system, and a short description of what happened
Memorandai Go (iPhone)
Do I need the desktop app?
No. Memorandai Go works on its own. Notes, to-dos, ideas, flash cards, the Oracle, and the games are all fully available offline, with no account. Pairing with the desktop app is optional — it adds sync and your fuller Helios — but it isn't required.
How do I pair with my desktop?
On the desktop app, open Mobile Sync and show the pairing QR code, then scan it from your phone. The two devices talk directly over your local Wi-Fi — nothing routes through a server. Both devices need to be on the same network.
Does Helios need an API key?
On the phone, chatting with Helios uses your own AI provider key (Anthropic, OpenAI, and others). It's optional, and the rest of the app works without it. If you're paired with your desktop, you can also choose to sync your keys down from there. Keys are stored only in your phone's Keychain — never on a server.
Where is my data?
On your device. Memorandai runs no servers and keeps no copy of your content. For the full picture, see the Privacy Policy.
Desktop app
Answers to common questions live on the FAQ, and the How It Works pages walk through the memory system, the Flows canvas, and the local-first design. Installers and release notes are on the Downloads page.
Bugs and feature requests
Found something broken, or have an idea? Email [email protected] — feedback genuinely shapes where Memorandai goes next.